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Projects Résumé

The following projects are listed in chronological order.

Ameritek Painting (2008-Current)
Superior Lawn Care (2007)
MX Logic, Inc. (2006)
Space City Inspections (2006-2009)
AdPay (2005)
Metso Minerals Industries (2002-2004)


Unibased Systems Architecture (2004)
Authentor Systems (2001)
SCInc. (2000-2001)
Robinson Brick Company (1999-2000)
Per-Se Technologies (1990-1999)
Various Individuals (1990-Current)



Ameritek Painting (Current Project)
(Residential and commercial painting)
  • Designed and developed website.
  • Developed photo library for website.
  • Edited website content.
  • Maintain website.
  • Host website.
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Superior Lawn Care (2007, contract)
(Professional and personalized lawn care services)
  • Designed and developed 10-page website.
  • Researched applicable business services for this new busines.
  • Wrote all website content, including the FAQ list.
  • Researched and provided animated graphics for website.
  • Researched related organizations and services for a list of helpful links.
  • Maintain website.
  • Host website.
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MX Logic Inc. (2006, contract)
(A leading managed security services provider of email and Web security services)

  • Wrote Systems Architecture and Design Specifications guide for the MX Logic Web Defense product.
  • Developed Visio diagrams for logical processes flows.
  • Developed Visio diagrams for physical architectures.
  • Developed various Visio diagrams and flowcharts.
  • Wrote documentation for various levels: Developers, Client Administrators, and End Users.
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Space City Inspections (2006, contract)
(Residential structural and mechanical inspections)
  • Designed and developed 9-page website.
  • Researched and provided graphics for website.
  • Edited website content.
  • Maintain website.
  • Hosted website.
                        Click to Read Letter of Recommendation.

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AdPay, Inc. (2005, contract)
(Pioneer in providing online classified e-commerce solutions to the media industry)
  • Wrote and edited many documents and PowerPoint presentations for Sales, Implementation, Optimization, and Customer Support.
  • Developed miscellaneous diagrams a charts.
  • Proposed style guide and document control.
  • Wrote and illustrated 5 user manuals and online help from GUIs and SME interviews while software was under development.
  • Developed Visio flow charts for logical processes.
  • Wrote and illustrated sales guides.
                        Click to Read Letter of Recommendation.

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Unibased Systems Architecture, Inc. (2004, contract)
(Provider of open systems software applications and application development tools)
  • Wrote an abstract for publication approval.
  • Wrote a white paper, strictly from marketing collateral and other materials.
  • Was published in Volume 2 of Health Care Technology (June 2004) with no edit changes.
                        Click to Read Letter of Recommendation.

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Metso Minerals Industries, Inc. (2002-2004, employee)
(Leading global supplier of equipment to industries for quarrying and aggregates production, mining and minerals processing)
  • Rewrote Distributor Operations Manual from legacy documentation and SMEs for the United States and Latin American distributors of heavy rock crushing and screening equipment to be produced in boy hard copy and online format.
  • Developed & maintained document control system.
  • Developed Access databases.
  • Performed content management.
  • Wrote service and warranty procedures to ISO-9001 standards.
  • Designed PowerPoint presentations.
  • Designed Excelspreadsheets for various functions.
  • Maintained information on distributors' stock and rental fleet inventories for monthly report.
  • Monitored warranty issues, which were maintained in a global database with various manufacturing plants around the world.
  • Trained employees on software applications.
  • Designed information.
  • Scheduled service men for field work.
  • Wrote reports.
                        Click to Read Letter of Recommendation.

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Authentor Systems, Inc. (2001, contract through Hall-Kinion)
(Provider of SmartPath, a behavior-based authentication and Web access management software application)
  • Wrote user documentation and online help for four manuals (end user, administration, super admin, and proxy) from GUIs and SME interviews while software was under development.
  • Reported QA.
  • Researched and reported needed enhancements and usability issues.
  • Wrote and edited online content.
  • Wrote release notes.
  • Edited marketing collateral.
                        Click to Read Letter of Recommendation.

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SCInc. (2000-2001, contract)
(Professional development of computer/user-support and computer training professionals, as well as in technical documentation and training)

Project work was for Datanomix, Inc. and esalestax.com.
  • Wrote and edited software user documentation and online help.
  • Performed QA auditing of software development.
  • Wrote design document for e-commerce system.
  • Researched and reported needed enhancements and usability issues.
  • Audited test scripts for user acceptance testing.
                        Click to Read Letter of Recommendation.

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Robinson Brick Company (1999-2000, employee)
(Brick manufacuring, clay mining)
  • Wrote and edited mining and manufacturing procedures compliant to ISO-9001 standards.
  • Monitored regulatory licensing and compliance.
  • Analyzed systems for regulatory compliance.
  • Developed customized Access database solutions.
  • Generated reports.
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Per-Se Technologies, Inc. (1990-1999 formerly Atwork Corporation, employee)
(Provider of revenue cycle management services and scheduling software solutions for hospitals: Fourth-generation, decision-making software systems that scheduled surgery events, including everything for the event: patients, operating rooms, doctors, OR nurses, OR equipment, supplies, and cleanup time.)

Recognized the need for, and developed, a document database designed for use as standardized, ready answers to commonly asked questions. This collection of boilerplates significantly reduced duplicity of effort in proposal preparation throughout regional offices, provided company-wide consistency for answers, ensured branding consistency, and saved money in research and production time. The boilerplates also proved valuable in documents as independent sales and educational tools. Per-Sé senior staff accepted and implemented my proposal defining RFP Team & Procedures.
  • Coordinated and managed multiple proposal projects with conflicting deadlines.
  • Managed RFP staff remotely.
  • Interviewed subject matter experts (SMEs).
  • Wrote and edited RFP responses and proposals.
  • Verified compliance to RFP requirements.
  • Compiled and analyzed information.
  • Wrote and edited sales tools and educational tools.
  • Developed and maintained boilerplate text.
  • Proposed RFP Machine authoring tool.
  • Ensured branding consistency.
  • Managed documentation content.
  • Designed information architecture.
  • Added screen captures and other graphics.
  • Produced world-class RFP product.
  • Trained employees on software applications.
  • Organized tradeshow events.
  • Manned tradeshow booths.
                        Click to Read Letter of Recommendation.

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Various Individuals (1999-Present, contract)
Work for various individuals comes from past employers, co-workers, and word of mouth recommendations.
  • Developed PowerPoint presentations
  • Developed Access databases
  • Developed Excel spreadsheets
  • Edited documents
  • Wrote flyers, programs, and newsletters
  • Developed resumes tailored to job targets
  • Critiqued existing resumes
  • Provided advice on interview and research techniques
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